Last updated: March 25, 2026
By accessing or using the Rentive property management platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms constitute a legally binding agreement between you and Rentive.
Rentive provides a web-based property management platform that enables landlords and property managers ("Owners") to manage rental properties, tenants, leases, payments, and maintenance requests. Tenants may also use the platform to access their lease information, make payments, and submit maintenance requests.
You are responsible for maintaining the confidentiality of your account credentials. You agree to immediately notify Rentive of any unauthorized use of your account. Rentive will not be liable for any losses arising from unauthorized account access due to your failure to safeguard your credentials.
By using our e-signature functionality, you consent to the use of electronic signatures and records pursuant to the Electronic Signatures in Global and National Commerce Act (ESIGN Act), 15 U.S.C. § 7001 et seq., and the Uniform Electronic Transactions Act (UETA). Your electronic signature has the same legal effect as a handwritten signature. You have the right to receive a paper copy of any electronically signed document upon request.
All users of the Rentive platform must comply with the Fair Housing Act (42 U.S.C. §§ 3601–3619) and all applicable federal, state, and local fair housing laws. Rentive strictly prohibits discrimination in housing based on race, color, national origin, religion, sex, familial status, disability, or any other protected class. Rental decisions must be based solely on legitimate, non-discriminatory criteria.
Payment processing is provided through Stripe. By using payment features, you agree to Stripe's Terms of Service. ACH transactions are subject to NACHA Operating Rules. Rentive is not responsible for failed transactions due to insufficient funds or incorrect account information provided by the user.
Tenant screening reports are provided for informational purposes. Rental decisions based on screening data must comply with the Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681 et seq. Adverse action notices must be provided to applicants when a rental application is denied based in whole or in part on screening report information. Users are solely responsible for FCRA compliance.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You agree to our collection and use of data as described in the Privacy Policy.
You agree not to use the Service to: (a) violate any law or regulation; (b) infringe the rights of others; (c) transmit false or misleading information; (d) attempt to gain unauthorized access to other accounts or systems; or (e) engage in any discriminatory practices in violation of applicable fair housing laws.
To the maximum extent permitted by law, Rentive shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Rentive's total liability shall not exceed the amount paid by you for the Service in the twelve months preceding the claim.
These Terms shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Delaware.
Rentive reserves the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date and, where appropriate, notifying you via email. Continued use of the Service after changes constitutes acceptance of the revised Terms.
For questions about these Terms, please contact us at legal@rentive.com.